Residency Coordinator

Description

MASS MoCA is seeking a dynamic part-time Residency Coordinator to join the Studios at MASS MoCA team. The Studios at MASS MoCA welcomes approximately 150 artists per year for stays of typically 2-4 weeks. The Residency Coordinator works closely with other members of the team to support all operations of the Studios at MASS MoCA residency program, assuring that all current and future artists in residence at the Studios at MASS MoCA are well taken care of and have their needs met.

Responsibilities

Application Process

• Create residency application forms on Submittable
• Help support the application review and selection process with the Studios Director, Residency Manager, and independent reviewers.

Scheduling & Payments

• Support scheduling of incoming artists-in-residence
• Data entry into Airtable
• Send out award letters
• Process paperwork and checks as they come in
• Create and monitor Square invoices for credit card payments.

Facilities

• Keep the studios, supply closet, sinks, office, kitchenette, and communal areas clean and organized
• Schedule cleanings at the Studios with the maintenance crew
• Keep an inventory of all tools and supplies that belong to the Studios and office
• Keep studio wall paint, spackle, and painting tools well stocked and available for artists
• Order new tools and office supplies when necessary

Turnover

• Participate in turnover-related duties
• Assign studios and apartments that will best suit the needs of incoming artists
• Prepare apartments, studios, keys, and supporting materials for the next artists to arrive

Meals & Events

• Help organize welcome dinners, lunch-time slide-shares, outings to cultural organizations, hikes, Open Studios, etc
• Attend most Studios-related events (including some evening events)

Email & Text Messaging Correspondence

• Act as a key correspondent for Studios-related questions and inquiries
• On-call support for artists-in-residence who have questions and challenges during their residency

Key Attributes

• Highly personable and welcoming
• Able to foster a sense of positive energy, enjoyment, and mutual support among visiting artists
• Mature, with good judgment and a sense of humor in order to maintain a kind, caring, and safe residency environment
• Effective prioritizer with time management skills
• Able to balance short-term and long-term tasks
• Knowledge of the needs and perspectives of practicing artists
• Deep understanding of and commitment to Anti-Racism and DEAI work, especially in the context of hospitality
• Problem-solver, with a gentle way of helping manage issues that artists face while in residence.

Requirements

Qualifications

• Bachelor’s degree preferred or equivalent experience in education, art administration, art history, or the performing arts
• 2+ years experience providing artist support programming and/or studio residency management and support
• Strong written and verbal communication skills
• Ability to work independently, as well as collaboratively in a team environment
• Detail oriented and exceptional organizational skills
• Experience working with Customer Relationship Management (CRM) / database systems preferred (Airtable is the system in use by the Studios)
• Must be proficient with Microsoft Word, Excel, and Google docs

Work Conditions

• Must be able to use a computer and be comfortable with technology
• Some duties of this position require climbing multiple flights of stairs and being able to work outside when artists are being oriented
• Some lifting and carrying is required when helping turn over apartments and studios for the next cohort to arrive
• Flexibility to work both in the Studios and from home, as needed, to help meet the needs of artists at non-traditional hours
• Position may require, from time to time, extended hours, work on weekends, holidays and for festivals and events
• For employment at MASS MoCA, candidates must be fully vaccinated against COVID-19. Proof of vaccination will be required for employment
• Must be able to wear PPE as needed

As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.

Non-exempt, represented position

Minimum starting rate of $18.00/per hour