The International Council of Museums is a non-governmental organisation which establishes professional and ethical standards for museum activities. As forum of experts, it makes recommendations on issues related to cultural heritage, promotes capacity building and advances knowledge. ICOM is the voice of museum professionals on the international stage and raises public cultural awareness through global networks and co-operation programmes. Its network is comprised of:
- + 50 000 professionals
- in over 138 countries and territories
- with 120 National Committees
- and 32 International Committees
Job description
Working within the ICOM Secretariat (with a staff of around thirty) and reporting to the Head of the Communications Department, the Internal Communications Coordinator will be responsible for :
Managing the flow of communication between governance, the secretariat and members:
- Management of Members’ Newsletters and internal emailings
- Managing the Member Area
- Internal communication campaigns: opportunities for members (Museum International, ICOM Voices, scholarships, training, etc.), involvement of committees in external campaigns (General Conference, International Museum Day, etc.).
- Exploring new internal communication channels
In collaboration with the members’ department :
- Internal audience research
- Prospecting for growth, retention and renewals, etc.
Communications support for committees :
- Management and drafting of internal communication manuals
- Participation in informative meetings of international and national committees
- Management of minisites in collaboration with the digital communications manager
Experience and education
Master’s degree or equivalent in marketing or communication or business school
At least 2 years’ experience in the cultural sector, museums, international cooperation or NGOs Skills
Technical skills
- Proficiency in CRM tools (ideally Salesforce and Mailchimp) and reporting tools, data analysis
- Exceptional drafting skills
- Excellent command of English and knowledge of at least one of the other ICOM official languages (Spanish or French)
- Knowledge of WordPress
- Ability to manage a budget
Interpersonal skills
- Exceptional communication, organisational, and diplomacy skills
- Creativity, initiative and independence
- Problem-solving and goal-oriented approaches
- Dynamism and flexibility
- Familiarity with highly regulated organisations or environments
- Knowledge of the cultural sector and museums
Working for ICOM
ICOM is an international association whose Secretariat is based in Paris, France. As such, employees can access the benefits proposed by the French government, including free healthcare, sick and personal leave days, and affordable life-long training opportunities. On top of those, ICOM offers:
- Teleworking: max. 2 days per week.
- Annual leave of 30 days;
- Complimentary private health insurance;
- Yearly professional and language trainings;
- Overtime compensations (paid time-off);
- Commute (50%) and lunch (Ticket Restaurants) allowances.
Contact
Please send your CV and Cover Letter by email to icom.jobs@icom.museum — LinkedIn applications will not be considered.
Deadline for application: before 20 July 2023.
