Museum Operations Specialist

Position Overview

Join our team at Borusan Contemporary, a dynamic contemporary art institution dedicated to exhibitions, events, and educational programs centered around the Borusan Contemporary Art Collection. We’re seeking a skilled “Museum Operations Specialist” to play a pivotal role in our museum’s administrative and operational excellence.

Responsibilities

Budget Management and Reporting

• Manage, prepare, and track the museum budget.
• Provide periodic budget reports to the Museum Director.

Supplier Invoice Oversight

• Monitor invoices from museum suppliers and perform necessary quality checks.
• Ensure approval by the Museum Director before processing.

Administrative Support

• Assist the Museum Director and Museum Manager in meeting administrative and operational requirements of Perili Köşk, our museum location.
• Collaborate seamlessly with internal and external departments and third-party stakeholders.

Secretarial and Administrative Duties

• Handle secretarial and administrative tasks, including domestic and international correspondence.
• Prepare presentations, dispatch, and coordinate office supply procurement.

Human Resources and Staff Management

• Assist in administering all human resources and administrative processes for subcontracted museum staff.
• Ensure effective coordination and management.

Operational Reporting

• Report on various operational activities, including visitor analysis and revenue analysis.
• Track guided tours and visitor survey analysis.

Efficiency Initiatives

• Actively participate in initiatives aimed at enhancing museum processes.

Visitor Engagement

• Periodically check and process visitor surveys collected via the museum’s website.
• Manage visitor entries via a visitor information tracking system.
• Organize special tour requests and workshops.

Educational Programming

• Coordinate with an educational firm for children’s workshop programming.
• Propose new programs, prepare budgets, and report results.

Marketing and Communication

• Contribute to the development of marketing and communication activities.
• Compare with international examples and generate applicable projects.

Event Contracts and Coordination

• Prepare contracts for museum side-event participants.
• Track signatures and payment processes.

Supplier Coordination

• Monitor invoices from museum suppliers.
• Ensure approval from the Museum Director.
• Coordinate activities of the Museum Café, ArtStore, cleaning company, etc., in cooperation with their managers.

Printed Materials and Promotion

• Actively participate in the production of printed materials and promotional items in line with corporate identity.
• Track design adaptation processes for audio guides, digital audio guides, brochures, and other communication materials for exhibitions.
• Coordinate communication with agencies.

Qualifications

• Graduated from relevant university departments (Business, Economics, Museum Management, Art Management, Cultural Management, etc.).
• 4-7 years of work experience, preferably with museum expertise.
• Strong oral and written communication skills, with a curious and inquisitive mindset.
• Organized, systematic, and an effective team player.
• Passionate about culture and the arts.
• Fluent in English.
• Proficiency in Microsoft Office Programs, especially Word, Excel, PowerPoint, and Outlook.