Program Manager
Location: New York, NY, US
Employment Status: Full-Time
Hours Per Week: 40
Reports To: Deputy Director, NEW INC
Salary: $72,340.39 annually
NEW INC is an interdisciplinary program of the New Museum that brings together
100 creative practitioners and entrepreneurs annually from a wide variety of fields across art, design, and technology, promoting an environment of collaboration. The program is considered a global model for a cultural incubator and colleagues and alumni have hailed it as groundbreaking, transformative, and socially impactful. Critical to the success of NEW INC is its commitment to diversity, equity, and inclusion in both its member recruitment and program methodologies.
Role Summary:
Reporting to the Deputy Director, the Program Manager is responsible for managing NEW INC’s Professional Development Program and communicating the details of our program activities to our members. Our values-centered Professional Development Program is designed for artists, studios, and creative businesses establishing or growing their professional practice, or founders who are launching a new creative venture. Over the course of a 12-month period, September-August, we provide our incubator members with a series of workshops and learning opportunities that help them to establish their identity, values, and goals, and to learn the fundamentals essential to managing and growing a sustainable practice, studio, or business. Through your efforts, our rich member community will feel supported and informed and will leave NEW INC better prepared to drive resilient creative practice.
NEW INC’s core Professional Development Program is primarily intended to take place in person at NEW INC’s new home in the expanded New Museum building at 235 Bowery, though most of the offerings will be provided on a hybrid basis.
This is a full-time position with regular working hours of 40hrs per week, Monday to Friday, 10:00 am – 6:00 pm. Occasional evening and weekend work may be required for special events. This position is a union-represented position subject to terms of the Museum’s agreement with Local 2110, UAW, and is eligible for the New Museum’s employee benefits programs. The New Museum currently operates on a hybrid model, requiring three days onsite and allowing two remote workdays per week, with this arrangement subject to change at any time.
Responsibilities:
Manage all aspects of our Professional Development planning and delivery, which includes:
- Working with NEW INC leadership to design a program arc for members
- Engaging workshop leaders and working with them to present workshop curriculum and materials. Communicate NEW INC priorities and mission to workshop leaders and other participants.
- Scheduling workshop leaders’ participation in our program and managing ongoing relationships with them
- Overseeing all contracting and payments for teachers and facilitators.
- NEW INC’s Professional Development Program is comprised of
CAMP, NEW INC’s weeklong orientation program for new members
Working Groups: Semester-long skill building offerings
Intensives: Day-long, member responsive programming addressing timely topics
Foundation Fridays: Monthly skill-building workshops or field trips that introduce new spaces to the NEW INC community
RAMP: Preparation for DEMO, a multi-format festival presenting the work of NEW INC members. Program Manager leads the coaching and preparation program for artists.
- Manage all tasks related to Professional Development production. Tasks may include; Creating Zoom registration pages, creating and overseeing program run-of-show agendas, preparing presentation materials, managing RSVPs, ordering supplies, booking spaces, coordinating travel, etc.
- With support from the Marketing and Communications Assistant, manage communications related to the Professional Development Program including designing and managing weekly mailers sent via Mailchimp to the NEW INC cohort.
- In coordination with the Head of Community, develop a plan for evaluating our annual program year by collecting key data and feedback from the NEW INC cohort throughout the year. Create an annual assessment so we can strengthen our offerings.
- Review applications for membership with the rest of the NEW INC team. NEW INC’s open call happens annually, and all team members review applications.
- Work with NEW INC leadership to adapt existing Professional Development Offerings into external programming available for an extended network of partners, collaborators, and clients.
Qualifications and Skills:
- Has 3-5 years of relevant professional experience as a program designer and/or administrator.
- Excellent communication skills and experience writing program descriptions and/or workshop summaries.
- Experience with hosting and facilitating hybrid and in-person small group sessions.
- Fluency in Zoom, Mailchimp, OneDrive, Microsoft Office Suite, and Slack.
- Familiarity with Asana (or comparable project management software) is highly desirable
- Exceptional project management skills, with the ability to organize multiple projects simultaneously while keeping track of deadlines and milestones independently.
- Previous experience working with a comparable community of creative practitioners and understanding what needs or challenges these practitioners might have.
- A curious learner who is eager to find and share new models and connect the dots between people and ideas.
- Comfortable and confident in taking autonomous ownership over tasks within your purview and are always anticipating the next move, striving to improve systems and processes at every turn.
