Job Overview
Position Title: Assistant Manager, Visitor Experience
Location: Toronto, Canada
Type of Employment: 12-month contract for parental leave coverage
Hours: 35 per week
Salary: $50,000 – $54,000 annually, with comprehensive benefits
Responsibilities
- Visitor Experience: Lead the development of a welcoming environment. Drive engagement with contemporary art through innovative visitor experiences.
- Operations Management: Oversee front-of-house operations. Implement new standards for visitor hosting. Manage staff and volunteers to ensure smooth daily operations.
- Program Support: Update informational materials and respond to inquiries. Coordinate tour bookings and support for events.
- Retail and Merchandising: Manage the in-person and online shop. Handle product selection, inventory, and financial reconciliation.
Requirements
- Education: Postsecondary degree in a relevant field.
- Experience: 3-5 years in visitor or customer service management, preferably in a museum or similar setting. Union management and not-for-profit sector experience are pluses.
- Skills: Strong interpersonal and communication abilities. Detail-oriented with technical aptitude. Proficient in conflict resolution and team collaboration.
- Availability: Flexible schedule, including some weekends, evenings, and holidays.
How to Apply
The Power Plant values diversity and inclusivity. Interested candidates should send a resume and cover letter to jobs@harbourfrontcentre.com by March 22, 2024, with the subject line “TPP Assistant Manager, Visitor Experience”. Only candidates selected for interviews will be contacted. Accommodations available upon request during the hiring process.
