Operations Manager

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Position: Operations Manager
Organisation: Art Metropole
Location: Toronto, Canada
Contract: Full-time
Working arrangement: Hybrid, with most work taking place on site
Hours: 35 hours per week, with occasional evenings and weekends
Salary: CAD $52,000 annually
Benefits: Medical, dental, and vision insurance
Annual leave: Two weeks, plus two weeks of paid leave during the December/January closure
Application deadline: 2 September 2026 at 11:59pm ET

About the role

Art Metropole seeks an experienced and collaborative Operations Manager to join its team during a period of institutional growth.

Working closely with the Executive Director, the Operations Manager will oversee daily operations, financial administration, and internal systems while supporting revenue-generating and fundraising initiatives.

The successful candidate will help develop the organisational infrastructure underpinning Art Metropole’s work as an artist-run centre, bookstore, publisher, and distributor.

Organisational management

The Operations Manager will:

Oversee daily operations and ensure efficient administrative systems and workflows
Develop procedures supporting staff, artistic programming, and long-term financial sustainability
Supervise operational staff and external contractors as required
Support the Board of Directors through meeting preparation, reporting, policy development, and governance administration

Bookstore and distribution

Responsibilities include:

Overseeing the operation of Art Metropole’s bookstore and distribution activities
Managing inventory systems and sales processes
Maintaining vendor and consignment relationships
Coordinating wholesale fulfilment, purchasing, shipping, and receiving
Improving operational efficiency and increasing in-person and online sales
Developing the organisation’s CRM, ecommerce, website, inventory, and other digital systems
Assisting with retail duties at the main shop, pop-up locations, and art fairs

Financial management

The successful candidate will:

Oversee financial administration, budgeting, cash-flow monitoring, and reporting
Work with the Executive Director and external bookkeeper
Support the annual audit and CADAC reporting
Monitor performance against annual budgets
Provide financial analysis supporting organisational planning
Contribute to sponsorship, donor stewardship, fundraising, and grant administration

Candidate profile

Applicants should demonstrate:

Experience managing operations within an arts organisation, artist-run centre, publisher, retailer, or similar environment
Strong budgeting, forecasting, and financial-planning skills
Experience developing systems and improving organisational processes
The ability to identify and implement revenue-generating initiatives
Excellent organisational, project-management, and prioritisation skills
The ability to work independently and collaboratively within a small team
Experience supervising staff, managing contractors, and coordinating stakeholders
An interest in contemporary art, artist-led publishing, and Art Metropole’s mandate

Experience with CRM systems, ecommerce platforms, inventory software, grant administration, fundraising, nonprofit governance, contemporary art, or small-press publishing is an advantage.

Working arrangement

The position combines remote and in-person work, although most hours will be spent at Art Metropole’s shop and office in Toronto. Occasional evening and weekend work will be required for events and openings.